by Gerhard Frischholz | Dec 30, 2018 | Gamification, Knowledge Retention, micro-learning, Spaced Repetition
It´s not an easy task to build up training programs which aim at boosting Services personnel´s proficiency. You need to take into account that trainings are not tailored to the individual, but target a group, thus, on the average, learners already know about 20%...
by Gerhard Frischholz | Dec 29, 2018 | Certification, Gamification, micro-learning, Spaced Repetition
“Learning is not just for school, but for life”. Have you heard this statement before and would you agree? I would think so. But still what we do in most cases when we learn, or especially when we want to get certified: we attend a static exam, which queries...
by Gerhard Frischholz | Dec 29, 2018 | Gamification, Knowledge Retention, Spaced Repetition
Spaced repetition is a learning method that refreshes information before you would forget it and makes sure that it stays constantly fresh in your mind. Spaced repetition – at set intervals over time – is simple, but highly effective because it deliberately hacks the...
by Gerhard Frischholz | Dec 26, 2018 | Gamification, Knowledge Retention, micro-learning, Spaced Repetition
I have reported about Learning through Gamification time and again in this blog. In the meantime Nokia´s Service Delivery organization has introduced this innovative way of learning to their organization and scaled it up significantly, with now thousands of people...
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